Quest for Business: Simplified management of Meta Quest headsets.

Are you looking for a solution to efficiently manage your fleet of Meta Quest headsets in your company? Meta Horizon Managed Services (MHMS) represents the professional answer to the challenges of large-scale VR use.

MHMS is a centralized management service specifically designed for organizations using Meta Quest devices in a professional setting. This solution allows IT administrators to control, configure, and monitor multiple devices simultaneously from a single, intuitive interface.

Unlike consumer headsets, devices managed via MHMS offer advanced features:

bulk application installation
customizing settings
user management and detailed reporting

It's essentially the same type of control you would have on enterprise smartphones, but adapted for virtual reality.

The platform is primarily aimed at the educational, industrial, and corporate sectors that want to integrate VR into their processes without the usual technical constraints. Whether you're training employees, creating immersive experiences for your clients, or developing custom applications, MHMS significantly simplifies day-to-day management.

The Evolution: From Quest for Business to MHMS

Why this change?

Meta for Business was Meta's first step into the professional world of virtual reality. This initial solution already allowed companies to manage their Quest headsets , but with significant limitations.

In 2023, Meta transformed this offering by launching Meta Horizon Managed Services , a major evolution that addresses feedback from business users. This change is not just a rebranding – it's a complete overhaul of the user experience and management capabilities.

The benefits of the transition

The switch from Meta for Business to MHMS brings several notable improvements:

A more intuitive administration interface.
Increased customization options.
Better integration with existing IT systems.
Significantly improved scalability.

Businesses can now manage hundreds, even thousands, of devices without sacrificing efficiency. This transition also reflects Meta 's commitment to the professional sector. The company listened to the specific needs of IT administrators, training managers, and decision-makers who were looking for a robust and reliable solution for their VR deployments.

Why is an MDM essential for VR?

The logistical nightmare is over.

Manually managing VR headsets quickly becomes a logistical nightmare. Imagine having to individually configure 50 devices, install the same software on each one, and then manage updates and technical issues. That's exactly what MHMS eliminates.

An MDM system for VR offers several critical advantages:

It drastically reduces installation time - what used to take hours can now be done in a few clicks.
It ensures uniformity - all your devices share the same configuration, software , and security settings.

Safety and compliance guaranteed

Security is a fundamental aspect. With MHMS, you have precise control over which software can be installed, which settings users can modify, and how data is managed. This is particularly crucial for regulated sectors like healthcare or finance, where compliance is non-negotiable.

Beyond these technical aspects, an MDM also facilitates proactive maintenance. You receive alerts about potential problems, track actual device usage , and quickly identify training or support needs. This visibility transforms VR management from an administrative burden into a true strategic lever.

Discover our range of professional Meta Quest headsets perfectly compatible with MHMS to maximize your investment.

Key Features of MHMS

Fleet management and mass application deployment

Meta Horizon Managed Services shines with its rich functionality. Centralized device management is at the heart of the system: add, configure and monitor all your devices from a single dashboard accessible via web browser.

Application deployment is done in bulk. You select the necessary applications from a library of approved professional software , then automatically push them to the relevant headsets. No more tedious manual installations – MHMS manages the entire process, including subsequent updates.

Customization and advanced reporting

Customization reaches impressive levels. Create configuration profiles tailored to different departments or uses: training headsets will not have the same settings as those intended for customer demonstrations.

You control:

the home screen
permissions
network restrictions
the visual appearance of the interface.

Reporting features provide valuable visibility into actual usage. View engagement statistics by application, identify usage trends, and measure the ROI of your VR investment. This data allows you to continuously optimize your immersive strategy.

MHMS also integrates remote troubleshooting tools. Lock a lost headset, erase its data, or diagnose technical problems without physically having the device in hand. This capability significantly reduces support costs and downtime.

Implementation and Configuration Process

Preliminary Steps (Registration for a Professional Account)

Setting up MHMS requires a few fundamental steps, but the process remains accessible even for small IT teams.

Setup steps (work.meta.com)

Creating a Professional Account : Start by creating a Meta professional account if you haven't already done so – this is the fundamental prerequisite for accessing the platform.
- Visit the website forwork.meta.com
- At the bottom of the page, find the register button (you will have the choice between registering for professional clients or for education service clients).
- Fill in the information to finalize the registration.
Subscription: Once registration is complete, subscribe to the MHMS plan that best suits your needs. Meta offers different plans depending on the number of headsets and the features required.
Access to the Portal: Once your subscription is active, access the administration portal via work.meta.com to begin configuration.

Choosing the MHMS Administration Model

Your organization must choose one of the following two options for installing and managing your Meta Quest headsets. The choice depends on whether you want simple, native management or advanced integration with third-party management tools (MDM).

Option 1: Native Management Directly via Meta

This method is the simplest and uses only the tools provided by Meta.

Policy Preparation : You define all management rules (security, restrictions, Wi-Fi access, etc.) and configure your application groups directly in the Meta tool.
Enrollment : Device enrollment is then done via the Meta Device Setup application (on PC) or a device code.

Option 2: Management via a Reseller/Integrator (Third-Party MDM)

This method is preferred if you are already using an external MDM (such as ArborXR ).

System Linking : The reseller generates an authentication file (JSON) from its MDM platform, which is then uploaded to your organization's Meta Admin Center to link the two systems.
Configuration : All policies and configurations are managed within the third-party MDM platform. Physical enrollment uses the Meta tool, but headsets are immediately linked to the integrator's management.

Registration and Physical Deployment of Devices

Once the administration method has been chosen and the policies defined, you proceed to the physical registration of the devices .

Device registration and finalization

Helmets can be added in two ways:

Manual mode : Simply enter the serial number of each device in the interface.
Automatic mode : More convenient for mass deployments, uses QR codes or CSV files for bulk registration.

Next, configure your final administration policies:

Define which software is allowed
configure usage restrictions
Create user profiles.

MHMS offers pre-configured templates that you can adapt to your context.

The final step is the physical distribution of the headsets . Upon their initial activation, the devices will automatically connect to your MHMS environment and apply all predefined configurations. Your users receive headsets ready to use, without any technical intervention required.

Use Cases, Pricing, and Competition

Applications in training and in the workplace

The education sector has found a powerful ally in MHMS. Schools can equip entire classrooms with centrally managed Quest headsets. For vocational training , MHMS transforms learning through risk-free simulations (for technicians and surgeons). Trainers particularly appreciate the ability to track progress in real time using engagement data.

Concrete use cases are multiplying:

Automotive industry: Training on new models before they leave the factory.
Retail: Virtual showrooms for customers and immersive training for sales staff.
Construction/Architecture: Visualizing projects in VR to avoid costly mistakes.
Medical: Simulated surgical practice and exposure therapies.

Business model and positioning (Pricing and competition)

Meta structures its MHMS offering according to a flexible subscription model (price per headset per month, with tiered pricing). The standard subscription covers the essentials, while premium plans add API integrations and advanced reporting, targeting large enterprises.

Compared to other solutions, MHMS offers native integration and a much richer program catalog than its direct competitor, Pico Business Suite or Vive Business . Although the subscription adds to the acquisition cost, the efficiency gains and reduced support costs guarantee a rapid return on investment (ROI) (often within 18 to 24 months).

Conclusion

Meta Horizon Managed Services is emerging as the leading solution for organizations seeking to integrate virtual reality into their business operations. This evolution of Meta for Business directly addresses the administration , security, and scalability challenges faced by modern businesses.

By centralizing the monitoring of your Quest headsets, MHMS transforms a potential logistical nightmare into a smooth and controlled process. Now is the perfect time to integrate VR into your digital strategy.